SPECIAL ANNOUNCEMENT PAGE
JC ACCREDITATION 360 &
THE OFFICE PRIDE 360° VIEW OF SERVICE
Our Touchpoint Verification System produces survey-ready data that aligns with Joint Commission’s 2026 Accreditation 360 model and National Performance Goals for infection prevention, patient safety, and culture of safety. We give your team real-time proof that environmental cleaning processes are happening as written, with trends you can take straight into SAFER/SAFEST conversations.
How our Touchpoint Verification System sets you up for Joint Commission success!
TIME-STAMPED, LOCATION-SPECIFIC PROOF
Every badge/QR/NFC scan becomes evidence that critical touchpoints and high-risk areas were actually serviced at the frequency the facility policy and NPGs require. That directly supports NPG expectations around infection prevention, environmental control, and safe care delivery.
OUTCOME-ORIENTED DOCUMENTATION
By linking scan data directly to room types like ORs, pre-op spaces, exam rooms, and procedure suites, the information becomes actionable. It allows you to generate reports that clearly show area-specific compliance rates, uncover patterns and gaps over time, and document measurable improvements following interventions.
After reviewing the 2026 updates and comparing them with insights from our subject-matter experts, it’s clear that this is the exact style of performance storytelling the Joint Commission expects under Accreditation 360 and within SAFER and SAFEST evaluations.
CONTINUOUS ENGAGEMENT SUPPORT
Facilities that participate in the Joint Commission’s Continuous Engagement model require consistent, reliable data streams to review and discuss between surveyor touchpoints. Office Pride’s Touchpoint Verification System is built perfectly for this, providing the ongoing, real-time accountability that Continuous Engagement depends on.
Quality Control Scorecard vs. NPGs and SAFER / SAFEST
WHAT IS THE JOINT COMMISSION ASKING FOR: The National Performance Goals and Accreditation 360 place a strong emphasis on structured, data-driven monitoring and ongoing evaluation of compliance with policies and CMS Conditions of Participation. The SAFER matrix remains the foundation for risk-based scoring, while SAFEST is designed to showcase leading practices and organizational strengths.
This structure makes it clear that both risk mitigation and excellence recognition are central to the Joint Commission’s updated expectations.
HOW OUR QUALITY CONTROL PROCESS SUPPORTS THE CHANGES:
RISK-BASED SCORING: As a partner of Office Pride of Greater Indy, Kokomo, and Muncie, you can rest easy knowing your janitorial provider is already operating within a Joint Commission–aligned risk framework for EVS and Ambulatory Care. Our QC Scorecard uses structured scoring levels that allow us to mirror the SAFER logic, classifying environmental and infection-control findings by both impact and frequency. This ensures your facility receives clear, meaningful insights that support stronger compliance and safer care environments.
NATIONAL PERFORMANCE GOAL MAPPING: Each QC item can be tagged to the specific National Performance Goal (NPG) domain it supports. For example, dust-free and properly disinfected high-touch surfaces align with Infection Prevention and Control, while accurate documentation and consistent communication of issues reinforce the Culture of Safety and Patient Rights. By structuring QC data this way, the reports from Office Pride of Greater Indy, Kokomo, and Muncie become direct evidence that your facility is actively monitoring NPGs—not simply measuring “cleanliness,” but demonstrating compliance and accountability at a higher level.
STRENGTHS REPORTING FOR SAFEST: When scorecards reveal consistently high performance in specific units or service lines, those areas can be identified as “leading practice zones” and highlighted as SAFEST-type strengths. In this way, the Office Pride 360° View of Service reports become ready-made SAFEST inputs, providing clear evidence of excellence and continuous improvement.
